Updated: January 2026

Pokerace99 Terms & Conditions – Malaysia Platform Rules

Please read these Terms & Conditions carefully before using the platform pokerace99. This document outlines your rights and responsibilities as a user, as well as the rules governing your use of all our services — live casino, Sports Betting, slots, and the VIP programme.

Fair & Transparent Bahasa Malaysia 18+ Only Updated 2026
18+
Minimum Age Requirement
RM 30
Minimum Deposit
24/7
Customer Support
MYR
Official Platform Currency

Key Principles of pokerace99 Terms & Conditions

A summary of the most important points you need to understand before getting started

User Eligibility

Only individuals aged 18 and above are eligible to register and use the pokerace99 platform. Each account must represent a single real individual with accurate information. Multiple accounts are strictly prohibited and will be terminated upon detection.

18+ Only
Deposits & Withdrawals

All financial transactions at pokerace99 are conducted in Malaysian Ringgit (RM). The minimum deposit is RM 30 via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, or FPX. Withdrawals are processed within 15 minutes to 2 hours once the request has been verified.

Deposit in minutes
Promotions & Bonuses

All pokerace99 bonuses and promotions are subject to rollover requirements stated clearly on each offer. Pokerace99 reserves the right to modify, suspend or withdraw any promotion at any time with reasonable notice to users.

Express Terms
Account Security

You are solely responsible for the security of your pokerace99 account username and password. Any activity carried out through your account is deemed to have been made by you. Notify pokerace99 immediately if you suspect any unauthorised access.

SSL 256-bit
Responsible Gambling

Pokerace99 is committed to responsible gaming. Our platform provides deposit limit tools, session time limits, and self-exclusion options to help players stay in control. Using the platform for any purpose other than entertainment is strictly prohibited.

Self-Limits Available
Account Termination

Pokerace99 reserves the right to suspend or terminate any account that violates these Terms & Conditions — including fraud, use of multiple accounts, bonus abuse, or activity suspected of involving money laundering. pokerace99's decision is final.

Mandatory Compliance

1Acceptance of Terms & Conditions

By registering an account, logging in, or using any part of the platform pokerace99 — whether through the website or any interface provided — you agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue use of the platform immediately.

These Terms & Conditions form a legally binding agreement between you ("User") and pokerace99 ("Platform"). This agreement takes effect from the date you first register an account or use the platform, whichever comes first.

Important: Your continued use of the pokerace99 platform following any amendments to these Terms & Conditions constitutes your acceptance of those changes. We encourage you to review this page periodically.

2Registration Eligibility

To register and use the platform pokerace99, you must meet the following requirements:

  • Be at least 18 years old on the date of registration
  • Registering on your own behalf only — not on behalf of another person
  • Having full legal capacity to enter into a binding agreement
  • Not appear on any list of individuals prohibited from using online gambling services by any relevant authority
  • Provide registration information that is truthful, accurate, and complete

Pokerace99 reserves the right to request proof of identity and age at any time. Failure to provide the required verification documents within the specified period may result in account suspension or termination. Any winnings accrued while an account is under a hold status may not be paid out until verification is complete.

Multiple Accounts Are Prohibited

Each user is only permitted to hold one active account at pokerace99. Registering more than one account — whether using a different name, email address, phone number or any other information — is a serious violation of these Terms & Conditions. If duplicate accounts are detected, pokerace99 reserves the right to terminate all associated accounts and forfeit any accumulated balances or winnings.

3Deposits, Withdrawals & Financial Transactions

All financial transactions on the platform pokerace99 operates in Malaysian Ringgit (MYR). The platform does not accept or process payments in foreign currencies.

Accepted Deposit Methods

Pokerace99 supports the following payment methods for deposits:

  • Touch 'n Go eWallet
  • GrabPay
  • DuitNow (direct transfer)
  • Boost eWallet
  • ShopeePay
  • FPX via Maybank2u, CIMB Clicks and other Malaysian banks that support FPX

Minimum deposit is RM 30 per transaction. Funds are typically credited to your pokerace99 account within minutes of the transaction being confirmed by the payment processor. pokerace99 is not liable for any delays caused by the bank or third-party payment processors.

Subject Details
Minimum Deposit RM 30
Currency Malaysian Ringgit (RM / MYR)
Deposit Credit Time A few minutes (depending on the processor)
Withdrawal Processing Time 15 minutes – 2 hours (standard)
Deposit Fee None (for standard deposits)
Verification Required Yes, for the first withdrawal

Withdrawal Terms

Withdrawals may only be made to the same payment method or bank account used for the original deposit — for fraud prevention and anti-money laundering compliance purposes. pokerace99 reserves the right to request additional verification documents before processing withdrawals that exceed certain limits.

Any attempt to withdraw funds that have not yet met the associated bonus rollover requirements will result in the cancellation of that bonus and a corresponding deduction from the withdrawable balance.

4Betting & Game Rules

All betting and gaming activity on the platform pokerace99 — including baccarat, roulette, Malaysia Super League football betting, EPL, badminton, e-sports and slots — is subject to the following rules:

Betting Limits

Minimum and maximum betting limits are set for each game type and market. These limits may vary based on your VIP tier, game type, and specific match. pokerace99 reserves the right to adjust these limits at any time.

Game Results

The outcome of all Live Casino games at pokerace99 is determined by a certified random number generator (RNG) or by real-time results at a live dealer table. All results are final once the game round has closed. Dispute claims regarding game outcomes must be submitted within 24 hours of the relevant game ending.

Sports Betting

For Sports Betting — including the Malaysia Super League, EPL, Champions League, badminton, and e-sports — the odds displayed at the time the bet is confirmed are the odds that apply. In the event of a postponed, relocated, or cancelled match, the following rules apply:

  • Match postponed and resumed within 48 hours at the same venue — bets remain valid
  • Match fully cancelled — all bets are voided and stakes returned
  • Match played at a different venue from the one stated — bets are voided

Live Betting: In live betting, odds change in real time as the match progresses. The odds displayed at the moment you click may differ from the confirmed odds due to network delays or sudden market movements. pokerace99 will display the actual odds applied before your bet is finally confirmed.

Manipulation Prohibition

Any attempt to manipulate game outcomes, use automated software (bots), exploit technical errors, or collude with other players to gain an unfair advantage is strictly prohibited and constitutes a serious violation of these Terms & Conditions. pokerace99 employs sophisticated fraud detection systems and will take immediate action, including account termination and forfeiture of winnings obtained through illegitimate means.

5Bonuses, Promotions & VIP Programme

All promotions, bonuses, and rewards offered by pokerace99 subject to the specific terms stated alongside each offer. The following general conditions apply to all bonuses unless otherwise stated:

  • Each bonus may only be claimed once per user, per account, per household, or per IP address unless otherwise stated
  • Bonuses cannot be transferred between accounts or converted directly into cash
  • Rollover requirements must be met before any winnings from bonus funds can be withdrawn
  • Pokerace99 reserves the right to withdraw bonuses credited to accounts suspected of violating promotional terms
  • Unused bonus value will expire automatically once the validity period ends

Pokerace99 VIP Programme

The pokerace99 VIP Programme consists of several tiers — Silver, Gold and Diamond. Eligibility for each tier is based on the cumulative loyalty points earned through qualifying betting activity. pokerace99 reserves the right to modify the VIP programme structure, membership criteria and benefits offered at any time, with notice to affected members.

Weekly cashback for VIP members is calculated based on net losses within the specified period and credited at the stated time. Cashback is not subject to rollover requirements unless otherwise stated in the relevant promotion terms.

6Permitted & Prohibited Use of the Platform

You agree to use the platform pokerace99 for legitimate personal entertainment purposes only. The following are specifically prohibited:

  • Using the platform for money laundering or any other illegal activities
  • Registering or using an account on behalf of another person without valid authorisation
  • Using automated software, bots, or scripts to access or operate the platform
  • Sharing login credentials with any other party
  • Exploiting any technical errors, odds mistakes, or system glitches for unfair gain
  • Spreading false or misleading information about pokerace99 to other users
  • Attempting to access sections of the platform you are not authorised to enter
  • Taking any action that disrupts the normal operation of the platform

Bonus Abuse Warning: pokerace99 actively monitors suspicious activity, including bonus abuse. Users found manipulating the bonus system — including opening multiple accounts to claim bonuses more than once — will have their accounts terminated and all balances and winnings forfeited without notice.

7Intellectual Property Rights

All content on the platform pokerace99 — including brand names, logos, interface designs, text, graphics, images, audio, video and software — are the property of pokerace99 or our licensors and are protected by applicable intellectual property laws.

You are not permitted to copy, reproduce, publish, upload, broadcast or distribute any part of the pokerace99 platform's content without our prior written consent. The use of pokerace99's trademarks, logos or brand name for any commercial or marketing purpose without authorisation is strictly prohibited and may result in legal action.

8Privacy & Data Protection

The collection, use, and protection of your personal information by pokerace99 governed by Privacy Policy ours, which forms part of these Terms & Conditions. By using the platform, you agree to the practices set out in the Privacy Policy.

Pokerace99 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. We do not sell or disclose your personal information to third parties for marketing purposes without your explicit consent.

To fulfil legal obligations including anti-money laundering (AML) and know your customer (KYC) requirements, pokerace99 may be required to share certain information with the relevant authorities when mandated by law.

9Responsible Gambling

pokerace99 takes its social responsibility to players seriously. We believe online entertainment should remain enjoyable and never become a burden. This section outlines our commitments and your rights in the context of responsible gambling.

Our platform provides the following tools, which you can activate at any time through your account settings:

  • Deposit limit — set daily, weekly, or monthly deposit limits
  • Betting limits — limit the maximum amount you can wager in a single session
  • Session time reminder — receive a notification after a set playing period
  • Take a temporary break — suspend access to your account for a period of 24 hours to 30 days
  • Permanent self-exclusion — permanently close your account if you feel that is the right decision

If you are concerned about your own gambling habits or those of someone you care about, please reach out to our support team pokerace99 or visit the page Responsible Gambling for information and assistance resources.

10Account Suspension & Termination

pokerace99 reserves the right to suspend or terminate any user's account without prior notice under the following circumstances:

  • Violation of any part of these Terms & Conditions
  • Reports that an account is being used for fraudulent or illegal activity
  • Failure to provide requested identity verification documents
  • Attempts to manipulate games or the bonus system
  • Withdrawal requests that fail AML/KYC verification
  • Account inactivity exceeding the specified period

If your account is suspended or terminated for legitimate reasons, pokerace99 will notify you via your registered email within a reasonable timeframe. Any valid net balance (less any bonus amounts that have not met rollover requirements) will be returned through your original deposit method within the specified period, once the investigation is complete.

You may also close your account at any time by contacting the support team pokerace99 via live chat or email. Any remaining net balance in the account will be returned once the closure process is complete.

11Disclaimer & Limitation of Liability

Platform pokerace99 is provided "as is" without any express or implied warranties. pokerace99 does not guarantee that the platform will always be free from interruptions, technical errors or delays — though we make every effort to maintain high uptime.

Pokerace99 is not liable for:

  • Any financial losses incurred as a result of using the platform in violation of these Terms & Conditions
  • Delays in deposit or withdrawal processing caused by third parties
  • Losses resulting from failure of your internet connection, network, or device
  • Any betting or game outcome that has been validly confirmed and settled
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials

Pokerace99's maximum total liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days prior to the claim arising.

12Amendment of Terms & Conditions

pokerace99 reserves the right to amend, update or replace any part of these Terms & Conditions at any time. Any amendments will take effect immediately upon publication on this page or upon notice being given to users via their registered email address, whichever comes first.

The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. You are responsible for reviewing this page periodically to stay informed of any changes. Continued use of the platform after any amendments are published constitutes your acceptance of the revised Terms & Conditions.

13Applicable Law & Dispute Resolution

These Terms & Conditions are interpreted and enforced in accordance with the laws applicable to the platform's operations pokerace99. Should any dispute arise between you and pokerace99 in connection with these Terms & Conditions or the use of the platform, we encourage resolution through the following channels, in order:

  • Step 1: Contact the pokerace99 support team via live chat or email and describe your dispute in detail
  • Step 2: If unresolved within 72 hours, submit a formal written complaint to support@pokerace99.best with the subject line "Formal Complaint"
  • Step 3: pokerace99 will conduct an internal investigation and provide a written response within 14 business days

Pokerace99's decisions on all disputes relating to game outcomes, identity verification, and Terms & Conditions compliance are final and binding, except where a technical error has been confirmed through internal investigation.

14Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or your use of the platform pokerace99 in general, we're always here to help:

  • Live Chat: Available on the pokerace99 platform, 24 hours a day, 7 days a week
  • Email: support@pokerace99.best
  • Response time: Under 3 minutes via live chat; up to 24 hours via email

Support team pokerace99 fluent in Bahasa Malaysia and ready to assist with questions relating to your account, payments, games, or any aspect of these Terms & Conditions.

Related Policy Documents

These Terms & Conditions should be read together with pokerace99's other policy documents

Privacy Policy

Explains how pokerace99 collects, uses and protects your personal information as a user of the platform.

Read Privacy Policy →
Responsible Gambling

A complete guide to self-limitation tools, signs of problem gambling, and support resources available to pokerace99 players.

Read the Guide →
Frequently Asked Questions

Answers to the most frequently asked questions about accounts, payments, promotions and using the pokerace99 platform.

View FAQ →
About Us

Learn more about pokerace99 — our mission, core values, and commitment to the Malaysian player community.

Learn About Us →

FAQ – pokerace99 Terms & Conditions

Simple explanations for the most frequently asked sections

Rollover requirements (or wagering requirements) determine how many times you must wager your bonus funds before they can be withdrawn as cash. For example, if you receive a RM 50 bonus with a 10x rollover, you must place total bets of RM 500 (RM 50 × 10) before the bonus balance can be withdrawn. At pokerace99, rollover requirements are clearly stated on every promotional offer. Eligible wagers that count toward the rollover include live casino bets, Sports Betting, and slots. Requirements may vary by promotion — check the promotion details before claiming any bonus.

No, each user is only permitted to hold one active account at pokerace99. This rule is strictly enforced. Opening multiple accounts — whether using different names, email addresses, phone numbers, or any other information — is a serious violation of our Terms & Conditions. If multiple accounts are detected, all associated accounts will be terminated and any accumulated balances or winnings will be forfeited. If you have forgotten your existing account login details, please contact the pokerace99 support team for account recovery assistance.

To close your pokerace99 account, contact our support team via live chat or email at support@pokerace99.best. Any valid net balance in your account — meaning funds that have met all applicable rollover requirements — will be returned to you through your original deposit method once the closure and verification process is complete. Balances derived from bonuses that have not met rollover requirements are not eligible for withdrawal. The account closure process typically takes 3 to 5 business days.

All dispute claims relating to game or betting outcomes must be submitted within 24 hours of the relevant game or match concluding. Contact the pokerace99 support team via live chat and provide full details — including the bet or game ID, date and time, and a description of your dispute. Our team will review the relevant system logs and recordings. For live casino game outcomes, we retain video recordings of every round for verification purposes. For Sports Betting, we rely on official data from the relevant sports governing bodies. Dispute responses are typically provided within 48 hours.

Yes, for significant changes to the Terms & Conditions, pokerace99 will send a notification to registered users via their registered email address. Minor changes or clarifications that do not materially affect users' rights and responsibilities may not be accompanied by an email notification, but will always be reflected in the "Last Updated" date displayed at the top of this page. We encourage all users to review the pokerace99 Terms & Conditions page periodically — at least once a month — to ensure you are always aware of the latest applicable terms.
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Have You Read and Understood pokerace99's Terms & Conditions?

By registering or logging in to your pokerace99 account, you agree to abide by these Terms & Conditions. Sign up for free today and enjoy the best Live Casino, Sports Betting, and slots experience in Malaysia.

For adults aged 18 and above only. Bet wisely and responsibly.

Bahasa Melayu